Published on February 3, 2007 By RedBuzzard In
Okay, awhile back I installed ZoneAlarm, I didn't like it so I uninstalled it. My problem then bagan. Whenever my computer starts up it gets to the login screen (I use logonxp)and this small blue window pops up. There is nothing in the window but slashes and the title is the same. I don't know if ZoneAlarm caused this but it was fine before I installed it and started when I uninstalled it. Anybody know what this is and how to get rid of it??
Comments
on Feb 04, 2007
Start | run | "msconfig" | OK
Go to the Startup tab and see if there is anything that looks like Zone Alarm.  Uncheck it.
Look for anything else "out of place"  Uncheck that.  Do it one at a time between reboots.
You should be able to recover from any mistakes.
Otherwise you can try HighjackThis
on Feb 04, 2007
Look in Taskmgr and look for a process running that you can't identify. If you find one, kill it. Failing that, it might be ZA. You won't like it, but here's the workaround. Re-install ZA.

To remove ZoneAlarm completely from your computer in case normal uninstall can’t be run or doesn’t run properly, do the following:



* Right click the ZoneAlarm systray icon and click Restore ZoneAlarm Control Center.

Go to Overview > Preferences and uncheck Load ZoneAlarm at startup.

Close Control Center, right click the icon again and then click Shutdown ZoneAlarm.

Note: If you're unable to carry out this step because the icon is missing, you can skip it and proceed with the next steps, but in this case do them all in safe mode!



* REBOOT



* Go to Start > Programs > ZoneLabs and click Uninstall, or uninstall ZA using Control Panel > Software > Add/Remove Programs.

If a security check appears, click Yes and continue the uninstall procedure.



* REBOOT



* Make sure hidden files and folders are shown. To do so open Windows Explorer. Depending on your OS click Tools or View and then Folder Options > View.

Choose Show hidden files and folders, uncheck Hide protected operating system files (Windows 2000/XP/2003 only) and click OK.



* Next go to Start > Search > Files and Folders. Make sure the location box is set to search your Local Hard Drive (usually C:\ ) or All Local Drives. Also make

sure the Advanced Search Options are set to search subfolders and hidden files. Now copy the entire line below, paste it into the search box and click Search Now.




Zonelabs; "zone labs"; "Internet logs"; vsconfig.xml; vsdata.dll; vsdata95.vxd; vsdatant.sys; vsmon.*; vsmonapi.dll; vsnetutils.dll;vspubapi.dll; zaplus.*; zapro.*; zllictbl.dat; zlparser.dll; zonealarm.exe; zoneband.dll; vsutil.dll; zlclient.*



A list of files and folders belonging to ZoneAlarm will appear in the Search Results pane.

Note: if you’re using McAfee software be sure to check the vsutil.dll if found: right click the file and choose Properties. Verify it belongs to ZoneLabs.

If it does not do not remove it. Now proceed by deleting all ZoneLabs files and folders that were found.



* Empty the Recycle Bin.



* Now remove all ZoneLabs keys that may be left in the Windows registry. To do this copy the lines below and paste them into Notepad.

Save the file as zabegone.reg, double click it and allow for the registry changes to be made.






--------------------------------------------------------------------------------


REGEDIT4



[-HKEY_CLASSES_ROOT\ZAMailSafe]



[-HKEY_CURRENT_USER\Software\Zone Labs]



[-HKEY_LOCAL_MACHINE\Software\Zone Labs]



[-HKEY_USERS\.DEFAULT\Software\Zone Labs]




--------------------------------------------------------------------------------




* REBOOT


ZoneAlarm will now be completely removed from your computer



---------------------------------------------------------------------------------


on Feb 05, 2007
Thanks guys but, for some reason the problem just fixed itself!! LOL. I guess it was one of those gremlin problems!!
on Feb 05, 2007
Thanks guys but, for some reason the problem just fixed itself!! LOL. I guess it was one of those gremlin problems!!



Once again the amazing powers of yrag are displayed: He has only to type the instructions to a problem, and the poor PC, knowing it is beaten, gives in and repairs itself!


* Gary, I saved your post to a text file. Those could come in handy some day.
I never did care for ZA. I always preferred Sygate where the free firewalls were concerned.
on Feb 05, 2007

He has only to type the instructions to a problem, and the poor PC, knowing it is beaten, gives in and repairs itself!

hah!

He has not met the formidable power of the JAFO, that can screw-up a computer with a mere sideways glance....

on Feb 05, 2007
.....ain't that the truth......  
on Feb 05, 2007
He has not met the formidable power of the JAFO, that can screw-up a computer with a mere sideways glance....


I seem to have that power too.
Meta
Views
» 1008
Comments
» 7
Category
»
Sponsored Links